Shipping

1. What is the shipping condition of the products?

cDNA clones, Elisa kits, recombinant proteins and antibodies are all shipped at ambient temperature. Recombinant proteins are normally provided as lyophilized powder, whereas antibodies are provided as liquid. cDNAs are delivered on Whatman FTA elute cards at room temperature.

Bulk packages of recombinant proteins are provided as frozen liquid. They are shipped out with blue ice unless customers require otherwise.

2. How soon will my order be shipped? What are shipping & handling fees?

Generally, upon the receipt of payment or formal purchase order (PO), the items will be shipped out within 2-3 business days. Plasmid DNAs (10μg) are shipped out in 6 or 7 business days after we receive the order. Please see the Shipping Instruction below.

Note: delivery timeline mainly depends on the carrier services. The items are normally shipped via FedEx, TNT, DHL, UPS, etc. We primarily use FedEx for American, Asian and Oceanian

3. Are antibodies from Sino Biological Inc stable for delivery at RT?

We have tested the stability and the bioactivity of antibodies remained at -20℃, room temperature and 37℃ for 7 days. The results indicated that the stability and the bioactivity of the antibodies remained at room temperature and 37℃ are the same as those remained at -20℃. In additional, we have never received any complaints about the bioactivity of our products from our regular customers.